Anthony Suchman, MD is a practicing physician, organizational consultant and Clinical Professor of Medicine at the University of Rochester School of Medicine and Dentistry.
Tony’s work focuses on organizational change and how people can work together more effectively across all levels of healthcare. As Senior Consultant and founder of Relationship Centered Health Care, he helps clinicians, administrators, patient advocates and board members in health care organizations worldwide to develop the organizational behavior and culture needed backstage to provide Relationship-Centered Care to patients and their families. He has pioneered applications of Relational Coordination—a theory and related survey developed by Jody Hoffer Gittell that measures how teams coordinate complex interdependent tasks—in improving team performance and work environments. In his most recent book, “Leading Change in Healthcare: Transforming organizations using complexity, positive psychology and Relationship-Centered Care,” co-authored with David Sluyter and Penny Williamson, he integrates Adaptive Leadership with other contemporary management and psychology theories.
After earning his BA (psychology) and MD degrees at Cornell University, Tony completed a residency in Internal Medicine and fellowships in health services research and Behavioral and Psychosocial Medicine, all at the University of Rochester. He subsequently earned an MA degree in Organizational Change, studying with Ralph Stacey at the University of Hertfordshire’s Complexity and Management Centre.
Through his research and writing at the University of Rochester, Tony became a leading proponent of Relationship-Centered Care, a partnership-based clinical approach. He then became interested in how organizational behavior in healthcare systems affects patients, staff and the quality of care, and worked for 5 years as a senior executive including 2 years as the CEO and CMO of the Strong Health Managed Care Organization.