Executive Assistant and Operations Associate
Job Summary
This role serves as a trusted administrative partner to two senior executives while also supporting the day-to-day operational rhythm of the organization. The Executive Assistant and Administrative Associate ensures that leaders are focused on their highest priorities by managing schedules, coordinating logistics, and maintaining strong internal systems.
In addition, this role supports the execution of CLA’s established marketing strategy under the direction of the Marketing Manager, contributing to the operational consistency and follow-through required for high-quality external engagement.
This position is well-suited to an early to mid-career professional who is highly organized, systems-oriented, and interested in leadership development as both a field and a practice.
Why Join CLA?
Cambridge Leadership Associates is the home of Adaptive Leadership, grounded in the belief that leadership is a practice rather than a position. We partner with executives and organizations around the world to build adaptive capacity and facilitate meaningful change during times of growth, crisis, and innovation.
Joining CLA means contributing to work that helps organizations establish a common language, strengthen alignment, and build high performance teams. While this role is operational in focus, it sits at the center of that impact. By enabling executives to focus on their highest priorities and by supporting the operational backbone of our programs, you directly support the effectiveness of leaders across industries.
You will work closely with experienced advisors who are committed to translating decades of research and real-world experience into practical tools and frameworks. CLA values rigor, clarity, and thoughtful execution. We believe meaningful change is built through disciplined practice, strong systems, and a willingness to grow.
This role offers the opportunity to develop deep operational expertise while gaining exposure to the inner workings of executive advising, organizational transformation, and adaptive leadership practice. For the right candidate, it provides a pathway toward increasing responsibility within operations and executive support over time.
Key Responsibilities
Executive Support Responsibilities
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Own complex calendar management for two senior executives (CEO and President/Partner), including prioritization, sequencing, and proactive time protection
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Coordinate internal and external meetings, ensuring preparation materials, context, and follow-up are in place
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Serve as a point of contact for select client and partner communications
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Support travel planning, including international travel, expense reconciliation, and executive logistics
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Track action items and commitments to ensure timely follow-through
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Anticipate scheduling conflicts and proactively recommend adjustments
Administrative Operations
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Provide general administrative support, including managing emails, scheduling meetings, and handling internal communications
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Coordinate logistics for leadership development workshops, trainings, and events (virtual and in-person)
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Prepare and maintain program materials, participant databases, and feedback reports
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Support travel arrangements, and expense reporting
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Assist with HR, finance, and compliance documentation as needed
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Serve as a key point of contact for client and partner inquiries
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Maintain internal operating systems and documentation to ensure clarity and continuity
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Support CRM data hygiene and integrity in partnership with marketing and operations
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Assist with client engagement operations including enrollment tracking, materials preparation, and post-engagement reporting
Marketing and Sales Support Duties
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Support the execution of established marketing strategies and campaigns
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Support publishing, formatting, and scheduling of social media content, primarily on LinkedIn
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Maintain content calendars once priorities are set
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Prepare drafts and assets for review
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Track campaign performance and maintain reporting dashboards
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Update CRM and marketing automation systems as directed
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Design and distribute marketing collateral including sales proposals, email newsletters, and event invitations
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Maintain and update the company website, ensuring program details and blog content are current
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Monitor analytics and generate reports on marketing campaign effectiveness and audience engagement
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Conduct basic market research on leadership development trends and competitive offerings
Qualifications
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Associate or bachelor’s degree in business administration, marketing, communications, or related field preferred
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Demonstrated experience managing complex calendars for senior professionals
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Strong organizational skills with the ability to manage multiple priorities
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Excellent verbal and written communication skills
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Strong discretion and professional judgment
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High attention to detail and commitment to follow-through
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Proficiency in Microsoft Office Suite, Adobe, and tools including Canva and HubSpot
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Comfortable with social media platforms and website CMS (e.g. WordPress)
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Comfortable working across international time zones
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Self-starter with a collaborative mindset and a willingness to learn
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Interest in leadership development, organizational effectiveness, or professional growth
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Interest in growing into broader operational leadership responsibilities over time
This role isa strong fit for someone who…
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Enjoys creating order and clarity in complex environments
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Takes satisfaction in enabling others to do their best work
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Is early–mid-stage career and eager to grow into increasing operational responsibility
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Is curious about leadership as a discipline and practice
Work environment
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Hybrid position: In Seattle office 3-4 days/week
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Occasional evening or weekend event support may be required
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Fast-paced, mission-driven, and people-focused culture
Confidentiality
This role requires a high level of discretion and sound judgment. The Executive Assistant will routinely handle confidential business information, sensitive personnel matters, and private client communications, and is expected to maintain strict confidentiality at all times.
Given the time-sensitive nature of executive scheduling, this role requires dependable responsiveness during business hours and the ability to manage urgent requests with composure and clarity.
Compensation
$65,000 – $70,000 commensurate with experience
Includes paid time off and retirement benefits
Application
Interested candidates should submit a
resume and cover letter outlining their interest in the role and relevant experience.
Please application materials to
[email protected] with the subject line:
Application – Executive Assistant and Administrative Associate – [Your Name]Applications will be reviewed on a rolling basis. We appreciate the time and care candidates put into their submissions.
Please note – only candidates selected for further consideration will be contacted.
